@import "https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700;800&display=swap";:root{--yellow:#f9e12c;--yellow-dim:#f9e12c1f;--bg:#f2f2f2;--surface:#fff;--surface-2:#f8f8f8;--surface-3:#efefef;--border:#e0e0e0;--border-light:#d0d0d0;--text:#1a1a1a;--text-2:#555;--text-3:#888;--text-4:#bbb;--blue:#2563eb;--green:#16a34a;--red:#dc2626;--orange:#d97706;--purple:#7c3aed;--teal:#0d9488;--pink:#db2777;--cyan:#0891b2;--sidebar-bg:#0a0a0a;--sidebar-surface:#141414;--sidebar-border:#2a2a2a;--sidebar-text:#eee;--sidebar-text-2:#aaa;--sidebar-text-3:#666;--sidebar-text-4:#444;--radius:10px;--radius-lg:14px;--font:"DM Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font);background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased}.loading-screen{background:#000;flex-direction:column;justify-content:center;align-items:center;gap:20px;height:100vh;display:flex}.loading-logo{letter-spacing:-1px;color:#fff;font-size:36px;font-weight:800}.loading-spinner{border:3px solid #333;border-top-color:var(--yellow);border-radius:50%;width:24px;height:24px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.login-page{background:#000;justify-content:center;align-items:center;min-height:100vh;display:flex;position:relative;overflow:hidden}.login-bg{opacity:.2;width:100%;height:100%;position:absolute;inset:0}.login-scanline{pointer-events:none;position:absolute;inset:0;overflow:hidden}.login-scanline:after{content:"";background:linear-gradient(#0000,#f9e12c04,#0000);height:15%;animation:4s linear infinite scanline;position:absolute;left:0;right:0}@keyframes scanline{0%{transform:translateY(-100%)}to{transform:translateY(800%)}}.bg-float{animation:12s ease-in-out infinite bgFloat}@keyframes bgFloat{0%,to{transform:translate(0)scale(1)}50%{transform:translate(-8px,-6px)scale(1.01)}}.n1{animation:4s ease-in-out infinite float1}.n2{animation:5s ease-in-out infinite float2}.n3{animation:3.5s ease-in-out infinite float3}@keyframes float1{0%,to{transform:translate(0)}50%{transform:translate(2px,-4px)}}@keyframes float2{0%,to{transform:translate(0)}50%{transform:translate(-3px,3px)}}@keyframes float3{0%,to{transform:translate(0)}50%{transform:translate(3px,2px)}}.line{stroke-dasharray:300;animation:2s forwards drawIn}.l1{animation-delay:0s}.l2{animation-delay:.15s}.l3{animation-delay:.3s}.l4{animation-delay:.45s}.l5{animation-delay:.6s}@keyframes drawIn{0%{stroke-dashoffset:300px}to{stroke-dashoffset:0}}.login-center{z-index:10;flex-direction:column;align-items:center;width:400px;animation:.7s .2s both cardIn;display:flex;position:relative}@keyframes cardIn{0%{opacity:0;transform:translateY(24px)}to{opacity:1;transform:translateY(0)}}.login-logo{text-align:center;margin-bottom:32px;animation:.6s both logoIn}@keyframes logoIn{0%{opacity:0;transform:translateY(-12px)}to{opacity:1;transform:translateY(0)}}.login-logo-text{color:#fff;letter-spacing:-2px;font-size:56px;font-weight:800;line-height:1}.login-logo-accent{background:var(--yellow);border-radius:2px;width:120px;height:3px;margin:8px auto}.login-logo-sub{color:#888;letter-spacing:4px;text-transform:uppercase;margin-top:6px;font-size:10px}.login-logo-org{color:#555;letter-spacing:1px;margin-top:4px;font-size:9px}.login-card{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffff08;border:1px solid #ffffff14;border-radius:16px;width:100%;padding:32px}.login-error{color:var(--red);background:#ef44441a;border-radius:8px;margin-bottom:16px;padding:10px 14px;font-size:12px}.login-btn{color:#fff;cursor:pointer;width:100%;font-size:14px;font-weight:600;font-family:var(--font);background:#ffffff0f;border:1px solid #ffffff1f;border-radius:10px;justify-content:center;align-items:center;padding:12px;transition:all .2s;display:flex}.login-btn:hover{background:#ffffff1a;border-color:#fff3}.login-btn:disabled{opacity:.5;cursor:not-allowed}.login-footer{text-align:center;color:#444;letter-spacing:.5px;margin-top:16px;font-size:11px}.app-layout{height:100vh;display:flex;overflow:hidden}.sidebar{background:var(--sidebar-bg);border-right:1px solid var(--sidebar-border);flex-direction:column;flex-shrink:0;width:230px;display:flex}.sidebar-logo{border-bottom:1px solid var(--sidebar-border);padding:20px 20px 16px}.sidebar-logo-mark{color:#fff;letter-spacing:-1px;font-size:22px;font-weight:800;line-height:1}.sidebar-logo-sub{color:var(--sidebar-text-3);letter-spacing:2px;text-transform:uppercase;margin-top:3px;font-size:9px}.sidebar-nav{flex:1;padding:10px;overflow-y:auto}.nav-section{margin-bottom:6px}.nav-section-title{color:var(--sidebar-text-4);letter-spacing:1.5px;text-transform:uppercase;padding:10px 10px 5px;font-size:10px;font-weight:600}.nav-item{color:var(--sidebar-text-3);cursor:pointer;border-radius:8px;align-items:center;gap:8px;margin-bottom:1px;padding:7px 10px;font-size:13px;font-weight:400;transition:all .1s;display:flex}.nav-item:hover{background:var(--sidebar-surface);color:var(--sidebar-text-2)}.nav-item.active{color:var(--yellow);background:#f9e12c14;font-weight:500}.nav-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.sidebar-user{border-top:1px solid var(--sidebar-border);align-items:center;gap:8px;padding:14px;display:flex}.sidebar-user-info{flex:1;align-items:center;gap:8px;min-width:0;display:flex}.sidebar-avatar{border-radius:50%;flex-shrink:0;width:30px;height:30px}.sidebar-avatar-fallback{width:30px;height:30px;color:var(--yellow);background:#222;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:13px;font-weight:700;display:flex}.sidebar-user-text{min-width:0}.sidebar-user-name{color:var(--sidebar-text);white-space:nowrap;text-overflow:ellipsis;font-size:12px;font-weight:500;overflow:hidden}.sidebar-logout{color:var(--sidebar-text-4);cursor:pointer;background:0 0;border:none;padding:4px;font-size:16px;transition:color .15s}.sidebar-logout:hover{color:var(--sidebar-text-2)}.main-area{background:var(--bg);flex:1;overflow-y:auto}.main-content{max-width:1200px;padding:32px}.stat-grid{grid-template-columns:repeat(4,1fr);gap:12px;display:grid}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px;box-shadow:0 1px 3px #0000000a}.stat-label{color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px;font-size:11px}.stat-value{text-transform:capitalize;font-size:22px;font-weight:700}.dash-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:20px;box-shadow:0 1px 3px #0000000a}.area-tag{background:color-mix(in srgb, var(--ac) 12%, transparent);color:var(--ac);border:1px solid color-mix(in srgb, var(--ac) 20%, transparent);border-radius:20px;padding:4px 12px;font-size:12px;font-weight:600}.area-tag-sm{background:color-mix(in srgb, var(--ac) 12%, transparent);color:var(--ac);border-radius:10px;padding:2px 8px;font-size:10px;font-weight:600}.empty-module{text-align:center;flex-direction:column;justify-content:center;align-items:center;padding:80px 0;display:flex}.empty-module-icon{margin-bottom:12px;font-size:40px}.empty-module-text{color:var(--text-2);margin-bottom:4px;font-size:16px;font-weight:600}.empty-module-sub{color:var(--text-3);font-size:13px}.role-badge{border-radius:10px;padding:2px 8px;font-size:10px;font-weight:600}.role-admin{color:#b8930a;background:#f9e12c26}.role-director{color:var(--purple);background:#7c3aed1a}.role-leader{color:var(--blue);background:#2563eb1a}.role-staff{color:var(--text-3);background:#0000000f}.status-dot{border-radius:50%;width:8px;height:8px;display:inline-block}.status-dot.active{background:var(--green);box-shadow:0 0 6px #16a34a66}.status-dot.inactive{background:var(--red)}.users-table-wrap{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden;box-shadow:0 1px 3px #0000000a}.users-table{border-collapse:collapse;width:100%}.users-table th{text-align:left;color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--border);background:var(--surface-2);padding:10px 14px;font-size:11px;font-weight:600}.users-table td{border-bottom:1px solid var(--border);padding:12px 14px}.users-table tr:last-child td{border-bottom:none}.users-table tr:hover td{background:#f9e12c08}.avatar-sm{background:var(--surface-3);width:30px;height:30px;color:var(--orange);border-radius:50%;justify-content:center;align-items:center;font-size:12px;font-weight:700;display:flex}.btn-edit{border:1px solid var(--border);background:var(--surface);color:var(--text-2);cursor:pointer;font-size:11px;font-family:var(--font);border-radius:6px;padding:4px 12px;transition:all .15s}.btn-edit:hover{background:var(--surface-3);border-color:var(--border-light)}.modal-overlay{z-index:100;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#0006;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal{background:var(--surface);border:1px solid var(--border);border-radius:16px;width:440px;max-height:90vh;overflow-y:auto;box-shadow:0 20px 60px #00000026}.modal-permissions{width:520px}.modal-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;padding:20px 24px 16px;display:flex}.modal-title{color:var(--text);font-size:16px;font-weight:700}.modal-close{color:var(--text-3);cursor:pointer;background:0 0;border:none;padding:0 4px;font-size:22px;line-height:1}.modal-close:hover{color:var(--text)}.modal-body{padding:20px 24px}.modal-footer{border-top:1px solid var(--border);justify-content:flex-end;gap:8px;padding:16px 24px;display:flex}.field-label{color:var(--text-3);text-transform:uppercase;letter-spacing:1px;margin-top:14px;margin-bottom:6px;font-size:11px;font-weight:600;display:block}.field-label:first-child{margin-top:0}.field-select{border:1px solid var(--border);background:var(--surface);width:100%;color:var(--text);font-size:13px;font-family:var(--font);border-radius:8px;outline:none;padding:8px 12px}.field-select:focus{border-color:var(--yellow);box-shadow:0 0 0 3px var(--yellow-dim)}.areas-grid{grid-template-columns:1fr 1fr;gap:6px;margin-top:4px;display:grid}.area-check{border:1px solid var(--border);color:var(--text-3);cursor:pointer;border-radius:8px;align-items:center;gap:8px;padding:7px 10px;font-size:12px;transition:all .15s;display:flex}.area-check input{display:none}.area-check-dot{background:var(--border-light);border-radius:50%;width:8px;height:8px;transition:background .15s}.area-check.checked{border-color:var(--ac);background:color-mix(in srgb, var(--ac) 8%, transparent);color:var(--text)}.area-check.checked .area-check-dot{background:var(--ac);box-shadow:0 0 6px color-mix(in srgb, var(--ac) 40%, transparent)}.radio-label{color:var(--text-2);cursor:pointer;align-items:center;gap:6px;font-size:13px;display:flex}.radio-label input{accent-color:var(--yellow)}.btn-primary{background:var(--yellow);color:#000;cursor:pointer;font-size:13px;font-weight:700;font-family:var(--font);border:none;border-radius:8px;padding:8px 18px;transition:all .15s}.btn-primary:hover{filter:brightness(1.05);box-shadow:0 2px 8px #f9e12c4d}.btn-secondary{border:1px solid var(--border);background:var(--surface);color:var(--text-2);cursor:pointer;font-size:13px;font-family:var(--font);border-radius:8px;padding:8px 18px;transition:all .15s}.btn-secondary:hover{background:var(--surface-3)}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--border);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--border-light)}.sidebar ::-webkit-scrollbar-thumb{background:#333}.sidebar ::-webkit-scrollbar-thumb:hover{background:#444}.perm-quick-btn{border:1px solid var(--border);background:var(--surface);color:var(--text-3);cursor:pointer;font-size:10px;font-family:var(--font);text-transform:none;letter-spacing:0;border-radius:4px;padding:2px 8px;font-weight:500;transition:all .15s}.perm-quick-btn:hover{background:var(--surface-3);color:var(--text-2)}.perm-tree{border:1px solid var(--border);border-radius:10px;margin-top:6px;overflow:hidden}.perm-section{border-bottom:1px solid var(--border)}.perm-section:last-child{border-bottom:none}.perm-section-header{cursor:pointer;-webkit-user-select:none;user-select:none;justify-content:space-between;align-items:center;padding:10px 14px;transition:background .1s;display:flex}.perm-section-header:hover{background:var(--surface-2)}.perm-section-left{align-items:center;gap:8px;display:flex}.perm-chevron{color:var(--text-4);text-align:center;width:14px;font-size:16px;font-weight:500;transition:transform .2s;display:inline-block}.perm-chevron.expanded{transform:rotate(90deg)}.perm-section-label{color:var(--text);font-size:13px;font-weight:600}.perm-section-count{background:color-mix(in srgb, var(--ac) 10%, transparent);color:var(--ac);border-radius:10px;padding:2px 8px;font-size:11px;font-weight:600}.perm-section-check{cursor:pointer;align-items:center;display:flex}.perm-check-box{border:2px solid var(--border-light);border-radius:5px;flex-shrink:0;justify-content:center;align-items:center;width:18px;height:18px;transition:all .15s;display:flex}.perm-section-check.checked .perm-check-box{background:var(--ac);border-color:var(--ac)}.perm-section-check.partial .perm-check-box{border-color:var(--ac);background:color-mix(in srgb, var(--ac) 20%, transparent)}.perm-check-icon{color:#fff;font-size:11px;font-weight:700;line-height:1}.perm-check-icon.partial{color:var(--ac);font-size:13px;font-weight:800}.perm-section-check.checked .perm-check-icon{color:#fff}.perm-tabs{background:var(--surface-2);max-height:0;transition:max-height .25s;overflow:hidden}.perm-tabs.expanded{max-height:400px}.perm-tab{cursor:pointer;-webkit-user-select:none;user-select:none;border-top:1px solid var(--border);align-items:center;gap:10px;padding:8px 14px 8px 44px;transition:background .1s;display:flex}.perm-tab:first-child{border-top:1px solid var(--border)}.perm-tab:hover{background:var(--surface-3)}.perm-tab .perm-check-box{border-radius:4px;width:16px;height:16px}.perm-tab.checked .perm-check-box{background:var(--ac);border-color:var(--ac)}.perm-tab .perm-check-icon{font-size:10px}.perm-tab-dot{opacity:.5;border-radius:50%;flex-shrink:0;width:6px;height:6px;transition:opacity .15s}.perm-tab.checked .perm-tab-dot{opacity:1;box-shadow:0 0 6px color-mix(in srgb, var(--ac) 40%, transparent)}.perm-tab-label{color:var(--text-3);font-size:12px;transition:color .15s}.perm-tab.checked .perm-tab-label{color:var(--text);font-weight:500}.perm-universal-info{background:var(--surface-2);border:1px solid var(--border);color:var(--text-3);border-radius:8px;align-items:center;gap:8px;margin-top:10px;padding:8px 12px;font-size:11px;line-height:1.4;display:flex}.perm-universal-icon{opacity:.6;flex-shrink:0;font-size:14px}.eq-loading{color:var(--text-3);padding:24px;font-size:13px}.eq-header{margin-bottom:24px}.eq-title{color:var(--text);margin-bottom:4px;font-size:20px;font-weight:700}.eq-subtitle{color:var(--text-3);font-size:13px}.eq-toolbar{align-items:center;gap:8px;margin-bottom:20px;display:flex}.eq-search-wrap{flex:1;align-items:center;display:flex;position:relative}.eq-search-icon{color:var(--text-4);pointer-events:none;position:absolute;left:12px}.eq-search-input{border:1px solid var(--border);background:var(--surface);width:100%;color:var(--text);font-size:13px;font-family:var(--font);border-radius:8px;outline:none;padding:8px 14px 8px 36px;transition:border-color .15s,box-shadow .15s}.eq-search-input::placeholder{color:var(--text-4)}.eq-search-input:focus{border-color:var(--yellow);box-shadow:0 0 0 3px var(--yellow-dim)}.eq-search-clear{background:var(--surface-3);width:20px;height:20px;color:var(--text-3);cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;font-size:14px;line-height:1;transition:background .15s;display:flex;position:absolute;right:8px}.eq-search-clear:hover{background:var(--border);color:var(--text)}.eq-filter-select{width:150px!important}.eq-empty{text-align:center;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:80px 0}.eq-empty-icon{margin-bottom:12px;font-size:40px}.eq-empty-text{color:var(--text-2);margin-bottom:4px;font-size:15px;font-weight:600}.eq-empty-sub{color:var(--text-3);font-size:13px}.eq-table-wrap{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden;box-shadow:0 1px 3px #0000000a}.eq-table{border-collapse:collapse;width:100%}.eq-table thead tr{background:var(--surface-2)}.eq-table th{text-align:left;color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--border);padding:10px 14px;font-size:11px;font-weight:600}.eq-table td{border-bottom:1px solid var(--border);padding:12px 14px}.eq-table tbody tr:last-child td{border-bottom:none}.eq-row{cursor:pointer;transition:background .1s}.eq-row:hover td{background:#f9e12c08}.eq-item-cell{align-items:center;gap:10px;display:flex}.eq-item-icon{background:var(--surface-2);border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:22px;display:flex}.eq-item-name{color:var(--text);font-size:13px;font-weight:600}.eq-item-detail{color:var(--text-3);font-size:11px}.eq-serial{color:var(--text-2);background:var(--surface-2);border-radius:4px;padding:2px 6px;font-family:JetBrains Mono,SF Mono,Fira Code,monospace;font-size:11px;display:inline-block}.eq-purchase-date{color:var(--text-4);margin-top:2px;font-size:11px}.eq-muted{color:var(--text-4);font-size:12px}.eq-assignee{align-items:center;gap:8px;display:flex}.eq-assignee-avatar{background:var(--yellow-dim);color:#b8930a;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:10px;font-weight:700;display:flex}.eq-assignee-name{color:var(--text);font-size:12px;font-weight:500}.eq-assignee-country{color:var(--text-4);font-size:10px}.eq-condition-badge{background:var(--surface-3);color:var(--text-2);border-radius:6px;padding:3px 10px;font-size:11px;font-weight:600}.eq-status-badge{background:color-mix(in srgb, var(--sc) 8%, transparent);color:var(--sc);border:1px solid color-mix(in srgb, var(--sc) 15%, transparent);border-radius:20px;align-items:center;gap:5px;padding:3px 10px;font-size:11px;font-weight:600;display:inline-flex}.eq-status-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.eq-term-link{color:var(--blue);background:#2563eb0f;border:1px solid #2563eb1f;border-radius:6px;align-items:center;gap:4px;padding:3px 10px;font-size:11px;font-weight:500;text-decoration:none;transition:all .15s;display:inline-flex}.eq-term-link:hover{background:#2563eb1a;border-color:#2563eb33}.eq-type-grid{grid-template-columns:repeat(4,1fr);gap:6px;display:grid}.eq-type-option{cursor:pointer;text-align:center;border:1px solid var(--border);background:var(--surface);color:var(--text-3);font-size:10px;font-family:var(--font);border-radius:8px;flex-direction:column;align-items:center;gap:4px;padding:10px 6px;transition:all .15s;display:flex}.eq-type-option:hover{border-color:var(--border-light);background:var(--surface-2)}.eq-type-option.selected{border-color:var(--yellow);background:var(--yellow-dim);color:var(--text)}.eq-type-option-icon{font-size:20px}.eq-status-grid{gap:8px;display:flex}.eq-status-option{cursor:pointer;border:1px solid var(--border);background:var(--surface);color:var(--text-3);font-size:12px;font-weight:400;font-family:var(--font);border-radius:8px;flex:1;justify-content:center;align-items:center;gap:6px;padding:8px;transition:all .15s;display:flex}.eq-status-option:hover{background:var(--surface-2)}.eq-status-option.selected{border-color:var(--sc);background:color-mix(in srgb, var(--sc) 6%, transparent);color:var(--sc);font-weight:600}.eq-status-option-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.eq-form-row{grid-template-columns:1fr 1fr;gap:12px;display:grid}.eq-mono-input{font-family:JetBrains Mono,SF Mono,Fira Code,monospace!important;font-size:12px!important}.eq-term-section{background:var(--surface-2);border:1px solid var(--border);border-radius:10px;margin-top:12px;padding:16px}.eq-term-section-title{color:var(--blue);align-items:center;gap:6px;margin-bottom:8px;font-size:12px;font-weight:700;display:flex}.eq-textarea{border:1px solid var(--border);background:var(--surface);width:100%;color:var(--text);font-size:13px;font-family:var(--font);resize:vertical;border-radius:8px;outline:none;padding:8px 12px;transition:border-color .15s,box-shadow .15s}.eq-textarea:focus{border-color:var(--yellow);box-shadow:0 0 0 3px var(--yellow-dim)}.eq-textarea::placeholder{color:var(--text-4)}.eq-delete-btn{color:var(--red);cursor:pointer;font-size:12px;font-family:var(--font);background:#dc26260a;border:1px solid #dc262633;border-radius:8px;padding:8px 16px;font-weight:500;transition:all .15s}.eq-delete-btn:hover{background:#dc262614;border-color:#dc26264d}.eq-delete-text{color:var(--text-2);font-size:13px;line-height:1.6}.eq-delete-text strong{color:var(--text)}.eq-delete-confirm-btn{background:var(--red);color:#fff;cursor:pointer;font-size:13px;font-weight:700;font-family:var(--font);border:none;border-radius:8px;padding:8px 18px;transition:all .15s}.eq-delete-confirm-btn:hover{filter:brightness(1.1)}.complaints-anon-banner{border-radius:var(--radius-lg);background:linear-gradient(135deg,#16a34a0f,#16a34a05);border:1px solid #16a34a26;align-items:flex-start;gap:14px;margin-bottom:20px;padding:16px 20px;display:flex}.complaints-anon-icon{flex-shrink:0;margin-top:1px;font-size:22px}.complaints-anon-title{color:#16a34a;margin-bottom:2px;font-size:14px;font-weight:700}.complaints-anon-text{color:var(--text-2);font-size:12px;line-height:1.5}.complaints-steps{align-items:center;gap:32px;margin-bottom:24px;padding:0 8px;display:flex;position:relative}.complaints-steps-line{background:var(--border);z-index:0;height:2px;position:absolute;top:16px;left:24px;right:24px}.complaints-step{z-index:1;cursor:pointer;flex-direction:column;align-items:center;gap:6px;display:flex}.complaints-step-num{background:var(--surface);border:2px solid var(--border);width:32px;height:32px;color:var(--text-3);border-radius:50%;justify-content:center;align-items:center;font-size:13px;font-weight:700;transition:all .2s;display:flex}.complaints-step.active .complaints-step-num{background:var(--yellow);border-color:var(--yellow);color:#000}.complaints-step.done .complaints-step-num{color:#fff;background:#16a34a;border-color:#16a34a}.complaints-step-label{color:var(--text-3);font-size:11px;font-weight:500}.complaints-step.active .complaints-step-label{color:var(--text);font-weight:600}.complaints-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:24px;box-shadow:0 1px 3px #0000000a}.complaints-card-title{color:var(--text);margin-bottom:4px;font-size:16px;font-weight:700}.complaints-card-sub{color:var(--text-3);margin-bottom:20px;font-size:13px}.complaints-cat-grid{grid-template-columns:repeat(3,1fr);gap:10px;display:grid}.complaints-cat-item{border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;align-items:center;gap:10px;padding:14px 16px;transition:all .15s;display:flex;position:relative}.complaints-cat-item:hover{border-color:var(--border-light);background:var(--surface-2)}.complaints-cat-item.selected{border-color:var(--yellow);background:var(--yellow-dim)}.complaints-cat-icon{font-size:18px}.complaints-cat-label{color:var(--text);font-size:13px;font-weight:500}.complaints-cat-check{color:#000;background:var(--yellow);border-radius:50%;justify-content:center;align-items:center;width:18px;height:18px;font-size:11px;font-weight:700;display:flex;position:absolute;top:8px;right:10px}.complaints-severity-row{gap:10px;display:flex}.complaints-severity-item{border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;color:var(--text-2);flex:1;align-items:center;gap:8px;padding:10px 14px;font-size:13px;font-weight:500;transition:all .15s;display:flex}.complaints-severity-item:hover{border-color:var(--sev-color);background:color-mix(in srgb, var(--sev-color) 5%, transparent)}.complaints-severity-item.selected{border-color:var(--sev-color);background:color-mix(in srgb, var(--sev-color) 10%, transparent);color:var(--sev-color);font-weight:600}.complaints-severity-dot{background:var(--border-light);border-radius:50%;width:8px;height:8px;transition:all .15s}.complaints-severity-item.selected .complaints-severity-dot{background:var(--sev-color);box-shadow:0 0 8px color-mix(in srgb, var(--sev-color) 50%, transparent)}.complaints-field-label{color:var(--text-3);text-transform:uppercase;letter-spacing:1px;margin-bottom:8px;font-size:11px;font-weight:600}.complaints-textarea{border:1px solid var(--border);border-radius:var(--radius);width:100%;font-size:13px;font-family:var(--font);color:var(--text);background:var(--surface);resize:vertical;outline:none;padding:12px 14px;line-height:1.6;transition:border-color .15s}.complaints-textarea:focus{border-color:var(--yellow);box-shadow:0 0 0 3px var(--yellow-dim)}.complaints-textarea::placeholder{color:var(--text-4)}.complaints-input{border:1px solid var(--border);width:100%;font-size:13px;font-family:var(--font);color:var(--text);background:var(--surface);border-radius:8px;outline:none;padding:9px 12px;transition:border-color .15s}.complaints-input:focus{border-color:var(--yellow);box-shadow:0 0 0 3px var(--yellow-dim)}.complaints-actions{border-top:1px solid var(--border);justify-content:space-between;align-items:center;margin-top:24px;padding-top:16px;display:flex}.complaints-review{border:1px solid var(--border);border-radius:var(--radius);margin-bottom:16px;overflow:hidden}.complaints-review-row{border-bottom:1px solid var(--border);gap:16px;padding:12px 16px;display:flex}.complaints-review-row:last-child{border-bottom:none}.complaints-review-label{color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;flex-shrink:0;width:90px;padding-top:2px;font-size:11px;font-weight:600}.complaints-review-value{color:var(--text);font-size:13px;font-weight:500}.complaints-review-desc{color:var(--text-2);white-space:pre-wrap;font-size:13px;line-height:1.6}.complaints-review-sev{background:color-mix(in srgb, var(--sev-color) 12%, transparent);color:var(--sev-color);border-radius:10px;padding:2px 10px;font-size:12px;font-weight:600}.complaints-anon-reminder{background:var(--surface-2);border:1px solid var(--border);color:var(--text-3);border-radius:8px;align-items:center;gap:8px;padding:10px 14px;font-size:12px;display:flex}.complaints-error{color:var(--red);background:#dc26260f;border:1px solid #dc26261f;border-radius:8px;margin-bottom:16px;padding:10px 14px;font-size:12px}.complaints-success{text-align:center;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);flex-direction:column;align-items:center;padding:48px 32px;display:flex;box-shadow:0 1px 3px #0000000a}.complaints-success-icon{color:#fff;background:#16a34a;border-radius:50%;justify-content:center;align-items:center;width:56px;height:56px;margin-bottom:16px;font-size:28px;font-weight:700;display:flex}.complaints-success-title{color:var(--text);margin-bottom:8px;font-size:20px;font-weight:700}.complaints-success-text{color:var(--text-3);max-width:400px;font-size:13px;line-height:1.6}.complaints-protocol-box{background:var(--surface-2);border:1px dashed var(--border);border-radius:var(--radius);text-align:center;margin-top:24px;padding:16px 32px}.complaints-protocol-label{text-transform:uppercase;letter-spacing:1.5px;color:var(--text-3);margin-bottom:6px;font-size:10px;font-weight:600}.complaints-protocol-code{color:var(--text);letter-spacing:1px;font-family:DM Sans,monospace;font-size:22px;font-weight:800}.complaints-protocol-hint{color:var(--text-4);margin-top:4px;font-size:11px}.complaints-email-note{color:var(--text-2);background:#2563eb0d;border:1px solid #2563eb1a;border-radius:8px;align-items:center;gap:8px;margin-top:16px;padding:10px 16px;font-size:12px;line-height:1.4;display:flex}.complaints-email-note-icon{flex-shrink:0;font-size:16px}.comp-tabs{background:var(--surface-3);border-radius:var(--radius);gap:4px;width:fit-content;margin-bottom:20px;padding:4px;display:flex}.comp-tab{color:var(--text-3);cursor:pointer;font-size:13px;font-weight:500;font-family:var(--font);background:0 0;border:none;border-radius:8px;padding:8px 18px;transition:all .15s}.comp-tab:hover{color:var(--text-2)}.comp-tab.active{background:var(--surface);color:var(--text);font-weight:600;box-shadow:0 1px 3px #00000014}.comp-admin-stats{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px;display:grid}.comp-admin-stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);text-align:center;padding:14px 16px;box-shadow:0 1px 3px #0000000a}.comp-admin-stat-value{font-size:24px;font-weight:800}.comp-admin-stat-label{color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;margin-top:2px;font-size:11px}.comp-admin-filters{align-items:center;gap:10px;margin-bottom:16px;display:flex}.comp-admin-empty{text-align:center;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:60px 0}.comp-admin-table-wrap{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden;box-shadow:0 1px 3px #0000000a}.comp-admin-table{border-collapse:collapse;width:100%}.comp-admin-table th{text-align:left;color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--border);background:var(--surface-2);padding:10px 14px;font-size:11px;font-weight:600}.comp-admin-table td{border-bottom:1px solid var(--border);padding:12px 14px}.comp-admin-table tbody tr:last-child td{border-bottom:none}.comp-admin-row{cursor:pointer;transition:background .1s}.comp-admin-row:hover td{background:#f9e12c08}.comp-admin-protocol{color:var(--text);background:var(--surface-2);border-radius:4px;padding:3px 8px;font-family:JetBrains Mono,SF Mono,Fira Code,monospace;font-size:12px;font-weight:700}.comp-admin-cat{color:var(--text-2);align-items:center;gap:6px;font-size:12px;font-weight:500;display:flex}.comp-admin-sev{background:color-mix(in srgb, var(--sev-color) 12%, transparent);color:var(--sev-color);border-radius:10px;padding:3px 10px;font-size:11px;font-weight:600}.comp-admin-date{color:var(--text-3);font-size:12px}.comp-admin-status{background:color-mix(in srgb, var(--st-color) 10%, transparent);color:var(--st-color);border-radius:10px;align-items:center;gap:6px;padding:3px 10px;font-size:11px;font-weight:600;display:inline-flex}.comp-admin-status-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.comp-detail-meta{color:var(--text);flex-direction:column;gap:2px;font-size:13px;display:flex}.comp-detail-meta-label{color:var(--text-3);text-transform:uppercase;letter-spacing:.5px;font-size:10px;font-weight:600}.comp-detail-desc{color:var(--text-2);white-space:pre-wrap;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius);margin-top:6px;padding:14px 16px;font-size:13px;line-height:1.7}.comp-detail-divider{background:var(--border);height:1px;margin:20px 0 16px}.comp-detail-status-grid{gap:8px;margin-bottom:16px;display:flex}.comp-detail-status-opt{cursor:pointer;border:1px solid var(--border);background:var(--surface);color:var(--text-3);font-size:12px;font-weight:400;font-family:var(--font);border-radius:8px;flex:1;justify-content:center;align-items:center;gap:6px;padding:8px;transition:all .15s;display:flex}.comp-detail-status-opt:hover{background:var(--surface-2)}.comp-detail-status-opt.selected{border-color:var(--st-color);background:color-mix(in srgb, var(--st-color) 8%, transparent);color:var(--st-color);font-weight:600}@media (width<=768px){.stat-grid{grid-template-columns:repeat(2,1fr)}.sidebar{width:200px}.modal-permissions{width:95vw}.eq-toolbar{flex-wrap:wrap}.eq-filter-select{width:100%!important}.eq-type-grid{grid-template-columns:repeat(3,1fr)}.eq-status-grid{flex-wrap:wrap}.eq-form-row{grid-template-columns:1fr}.complaints-cat-grid{grid-template-columns:repeat(2,1fr)}.complaints-severity-row{flex-direction:column}.comp-admin-stats{grid-template-columns:repeat(2,1fr)}.comp-admin-filters,.comp-detail-status-grid{flex-wrap:wrap}}html,body,#root{height:100%;margin:0;padding:0}